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Sage any Ivy Limited value your privacy and security. While we will with your permission securely store your customer details, your credit card details are never stored once your order and payment has been processed. All Prices stated are in New Zealand Dollars.

 

Sage and Ivy Limited guarantees the freshness of our flowers, however since flowers come from Mother Nature colours may vary between flowers themselves and from how they appear in photographs. Since flowers are seasonal Sage and Ivy will make substitutions whilst still maintaining the value of your order. 

 


Sage and Ivy Limited will deliver blooms to selected West Auckland, North Shore and Auckland CBD suburbs. Out of zone and rural Auckland deliveries will incur extra delivery charges. In which case you will be notified by email before your order is accepted. We do not deliver on Sundays or Public Holidays, unless a "special day" such as Mother's Day falls on these days. Then a email notification will be sent out prior to this and exceptions will be made. Every effort will be made for delivery on a requested date for Custom orders as long as the delivery date falls under the terms and conditions stated and has been ordered within a minimum of 48 hours of the delivery date. 

 

Return and Robe Exchanges
Sage and Ivy provide a 10 day return policy for exchanges on Robes. We do not refund for change of mind sorry. Robes must be returned in their original condition with the invoice information and tags attached. Please email hello@sageandivy.co.nz to chat about any queries regarding your order prior to returning. 

 


When you pre order a robe, it is reserved for you and will be shipped as soon as Sage and Ivy receives them. Items purchased on a pre order are only available for an Exchange.

 


Your shipping is tracked and traced when delivered to a New Zealand address. You will be notified via email with a confirmation of your shipping and Tracking details, once your parcel is beautifully packaged and on its way. 

 


Your Parcels are sent via International couriers with tracked postage for $20nz. Please allow 5-10 working days for a delivery. A email confirmation will be sent with Tracking details once it is on its way. Flower orders are Not Included for International Delivery.